Je Ne Sais Quoi

Ronny Colbie candles are available for international delivery.

All candles are created and manufactured in the UK and will be packaged with the utmost care to ensure that they arrive in superb condition.

All National deliveries are sent tracked via DPD, or with our eco-friendly bicycle service for same-day orders throughout London.

Our delivery days are Monday – Saturday.

If order is placed after 1pm your parcel will arrive next day.

Next day national delivery is available to all mainland UK postcodes if ordered before 1pm at an additional cost. If order is placed after 1pm your parcel will arrive the following day.

• Burn candles for at least two hours, letting the wax melt from edge to edge
• Keep wick trimmed to 1/8 of an inch
• Keep away from drafts and anything flammable
• Store in cool and dry area
• To keep candle in best condition we recommend to seal with provided lid after each use
• Burn within two years after opening

You have the right to cancel your order and receive a full refund before goods are dispatched from our store. Once goods are sent out for delivery, we are unable to issue refunds unless our product arrives faulty. In the event of faulty products, goods must be photographed and returned where possible. We will require proof of purchase to assess the problem with our product as quality is closely monitored in-store prior to shipping.

For customer service please contact us directly at the shop during our opening hours

Monday – Friday 10:00 – 18:00
Saturday 10:00 – 16:00

T: +44 (0) 208 675 8231

E: hello@ronnycolbie.com